1. Introduction

The New Artisans LLC, a company registered in the State of Wyoming (USA), with its address at 701 Tillery Street, Unit 12, Austin, Texas 78702 (USA) (hereinafter referred to as the Company), offers an entrepreneurial coaching program called "0 to 1 Coaching" (hereinafter the Program). These General Terms and Conditions of Sale and Execution Policy (together referred to as the Terms) govern the sale and delivery of the Program between the Company and any purchaser of the Program (hereinafter the Client).

By subscribing to the Program (including via signature of a contract or confirmation of an online order), the Client acknowledges having read these Terms and accepts them without reservation. These Terms take precedence over any other document or terms from the Client. The Company reserves the right to amend these Terms at any time. In case of modification, the applicable Terms are those in effect on the date of the Client's order.

The Client declares they are of legal age (18 or older) and legally capable of entering into a contract. They acknowledge that these Terms constitute the entire agreement between the parties regarding the "0 to 1 Coaching" Program. No external document or commitment (unless a written agreement signed by both parties) shall prevail over these Terms.

2. Purpose of the Contract

The purpose of this contract is to define the terms and conditions under which the Company provides the Client with the "0 to 1 Coaching" Program, as well as the rights and obligations of the parties. It governs the unique contractual relationship between the Company and the Client for the provision of the Program, to the exclusion of any other agreement or terms not expressly accepted by the Company.

3. Description of the "0 to 1 Coaching" Program

"0 to 1 Coaching" is a three-month entrepreneurial coaching program delivered in French. Its purpose is to support the Client in developing their business project through a set of training and mentorship activities. The Program includes:

• 6 one-on-one coaching sessions of approximately 45 minutes each, conducted remotely (via video or phone call)
• Access to a private support community on WhatsApp for 1 year from the start of the Program
• Weekly group coaching sessions (e.g., "office hours") for all Program participants
• A direct communication channel via WhatsApp, accessible 7 days a week, allowing the Client to interact with the Company (coach) during the Program

Unless otherwise specified, the Program is delivered entirely online. Sessions are held using video conferencing or communication tools chosen by the Company. The Program is purely educational and does not lead to a diploma or certified professional qualification. The Company provides coaching as personalized support without any guarantee of specific results (see Limitation of Liability below).

4. Execution Policy

The Company agrees to deliver the Program as described above under the following conditions. The Client agrees to actively cooperate in the successful delivery of the Program. The service execution terms are as follows:

5. Intellectual Property and Confidentiality

The Company remains the sole owner of all content, educational materials, methods, tools, and information provided to the Client as part of the Program (written documents, presentations, videos, recordings, methodologies, etc.). These materials are protected under intellectual property law. The Client is granted a personal, non-exclusive, and non-transferable right to use the materials solely for the purpose of following the Program and for their own business project needs. The Client is prohibited from reproducing, copying, modifying, publishing, disclosing, or transmitting any part of the Program content to third parties, whether for free or for a fee, without prior written authorization from the Company.

The coaching process may involve the sharing of confidential or sensitive information about the Client's project or other participants (in group sessions or within the community). The Company commits to maintaining the confidentiality of any information shared by the Client during the Program. Unless legally required or expressly authorized by the Client, the Company will not disclose strategic, financial, or personal information. Similarly, the Client agrees to keep confidential any proprietary information shared by the Company, and any personal or professional information about other participants encountered during the Program. Clients must not share outside the Program any private discussions, testimonials, or sensitive data unless expressly authorized by the individuals concerned. This confidentiality obligation remains in effect during and after the Program. However, the Company reserves the right to mention the existence of the commercial relationship with the Client (e.g., as a business reference), provided no specific confidential information is disclosed.

6. Price and Payment Terms

The "0 to 1 Coaching" Program is sold at a fixed price determined by the Company. This price is communicated to the Client (e.g., via the Company's website, a sales call, or a quote/order form) at the time of subscription. The Company reserves the right to change its pricing at any time for future Program offers. The applicable price is the one in effect and accepted by the Client on the date of the sale (contract signature or order confirmation). Prices are exclusive of taxes unless otherwise stated (applicable taxes will be specified as needed).

Payment is made according to terms agreed with the Client, as follows: one-time payment unless otherwise agreed, with installment options available if expressly offered by the Company. Unless specified otherwise, payments must be made in USD, EUR, or another currency indicated by the Company, exclusively via Stripe. Late payments may incur interest or penalties as permitted by applicable law.

7. Right of Withdrawal and Refund Policy

Given the nature of the service (personalized coaching), the Company grants only a limited right of withdrawal after the order. The Client may withdraw and cancel their participation in the Program only if the first individual coaching session has not yet taken place, they have not yet been active in the community, and have not yet contacted the Company via the direct communication channel.

In other words, if the Client decides not to participate in the Program, they must promptly inform the Company in writing (for example, via email), clearly expressing their intention to withdraw. In this case, the Company will refund the Client in full for any amounts already paid for the Program, and the order will be canceled at no additional cost. If a payment plan had been agreed upon, exercising this right of withdrawal will also release the Client from the obligation to pay any remaining installments; no cancellation fees will apply.

If any of the above conditions are not met, the Program will be considered as started and fully commenced by the Client, and no refund will be granted in case of early termination, withdrawal, or dissatisfaction from the Client.

After this point, the sale is firm and final. The Client remains obligated to pay the full agreed price of the Program, even if they choose not to use or attend all of the included services. Consequently, no partial or full refund will be issued after the first individual session, except as expressly required by law or under exceptional circumstances at the sole discretion of the Company.

This specific cancellation policy does not override any mandatory rights granted to the Client under applicable law. If the law provides a more favorable right of withdrawal (for example, a legal withdrawal period for consumers), the Company will comply with the applicable legal provisions. In the absence of such mandatory rights, the above conditions constitute the contractual withdrawal and refund policy for the "0 to 1 Coaching" Program.

8. Limitation of Liability

The Client acknowledges that the "0 to 1 Coaching" Program offers guidance, methods, and advice to support their entrepreneurial project, with no guarantee of results. The Company provides a best-effort obligation, not a result obligation: it commits to applying its expertise to support the Client, but the outcome depends on many external factors, including the Client's own efforts. Therefore, The New Artisans LLC cannot be held responsible for the success or failure of the Client's business project, nor for any specific outcome. No information or advice given during the Program should be considered a promise of financial gain, performance, or specific results.

To the extent allowed by law, the Company's liability for any proven direct damage caused by its fault in delivering the Program is strictly limited to the total amount paid by the Client for the "0 to 1 Coaching" Program. The Company shall not be liable for indirect or unforeseeable damages such as loss of income, customers, data, or profit. The Client waives any claims beyond this limit or for indirect damages.

9. Governing Law and Jurisdiction

These Terms and the Program sales contract are governed by the laws of the State of Wyoming, USA. The parties expressly agree that Wyoming law applies to the interpretation, validity, and performance of this agreement, regardless of conflict-of-law principles.

In the event of a dispute, the parties agree to attempt amicable resolution first. The concerned party will notify the other in writing, and the parties will seek a good-faith resolution within a reasonable time. If unresolved, any dispute shall be submitted to the exclusive jurisdiction of the courts of the State of Wyoming (USA). The Client and the Company agree to the jurisdiction of these courts and waive any objections regarding venue, to the extent allowed by law. However, the Company reserves the right to take action in another competent court if necessary to protect its rights.